NGC Help Center

For answers to frequently asked questions about NGC grading, submissions, its website and more, scroll below. To contact NGC Customer Service, click here.

Help Topics

NCS Conservation

Joining NGC and Member Benefits

What are the benefits of NGC Collector membership and how do I join?

Paid NGC Collector members receive direct submission privileges to NGC and other Certified Collectibles Group companies. Certain membership levels also offer grading coupons and discounts. Click here to see all of the NGC Collector membership benefits and to join.

Can I submit to other Certified Collectibles Group (CCG) companies?

Yes. An Associate or higher NGC Collector membership entitles you to submit to Numismatic Guaranty Company (NGC), Numismatic Conservation Services (NCS), Paper Money Guaranty (PMG), Certified Guaranty Company (CGC) and Classic Collectible Services (CCS).

Does the credit that I receive with my NGC Premium or Elite membership expire?

Yes. This credit expires on the membership expiration date listed in your confirmation email.

How do I use my member credit?

If you joined as an NGC Premium or Elite member, your $150 credit will be posted to your account instantly. It will then be automatically applied to your submissions until the credit is exhausted.

If you have a member credit, you must still provide a valid payment method.

Can I give my membership credit to a friend to use?

No. The membership credit is only valid for the member to which it was issued.

Is my membership refundable?

Because of the benefits received with your membership, a pro-rated refund is not available. However, if you have signed up for auto-renewal of your membership, and decide within 30 days of auto-renewal that you would like to cancel your membership, you may receive a refund of your membership dues by contacting NGC Customer Service at or 1-800-NGC-COIN (642-2646).

Still not finding an answer? Contact NGC Customer Service at (+1) 855-GRADE10 (855-472-3310) or

Add Coin

Join NGC for free to add coins, track your collection and participate in the NGC Registry. Learn more >

Join NGC

Already a member? Sign In
Add to NGC Coin Registry Example
The NGC Registry is not endorsed by or associated with PCGS or CAC. PCGS is a registered trademark of Collectors Universe, Inc. CAC is a trademark of Certified Acceptance Corporation.