NGC and PMG Remain Open and Fully Operational

Posted on 4/2/2020

Check here for updates on our operations during the current coronavirus (COVID-19) situation.

4/2/2020

4/2/2020

02/04/2020

4/2/2020

4/2/2020

4/2/2020

4/2/2020

4/2/2020

NGC and PMG remain open and fully operational at their Sarasota, Florida, USA headquarters and their other locations around the world.

NGC and PMG meet a number of criteria for essential services according to Florida Executive Order 20-91, issued on April 1 by Governor DeSantis. The Executive Order specifically defines “essential services” to include, among many others, businesses that interact with customers electronically or by telephone and deliver products through the mail, manufacturing facilities, businesses that supply other essential businesses, and businesses that provide access to financial services, including non-bank financial services.

In addition to the enhanced cleaning and safety protocols previously instituted, including frequent cleanings of all work areas, NGC and PMG have taken the following immediate steps:

  • All customer drop-offs and pick-ups at their Sarasota headquarters, including the recently implemented Contactless Curbside Pick-Ups and Drop-Offs, have been suspended. (Note: Under normal circumstances, customer drop-offs and pick-ups at NGC and PMG’s Sarasota headquarters are available to Authorized Dealers by appointment only due to security requirements.)
  • Any additional employees who have been identified as being able to do a substantial portion of their work from home will be required to do so.

NGC and PMG Customer Service representatives are working from home and remain available to help. The fastest way to reach NGC and PMG Customer Service is to email Service@NGCcoin.com or Service@PMGnotes.com.

NGC UK Operations

As previously announced, NGC UK has reduced its office hours due to the UK government’s recent directives to slow the spread of the coronavirus (COVID-19). The fastest way to reach NGC UK is to send an email to Service@NGCcoin.uk.

NGC UK continues to accept and return submissions through the mail, and submissions continue to be sent to and from CCG headquarters on a regular basis.

NGC GmbH Operations

NGC GmbH has suspended drop-offs and pick-ups at its Munich office. NGC GmbH continues to accept and return submissions through the mail, and submissions continue to be sent to and from CCG headquarters on a regular basis.

NGC Hong Kong Operations

NGC Hong Kong remains open and fully operational. Submissions continue to be sent to and from CCG headquarters on a regular basis.

NGC Shanghai Operations

NGC Shanghai remains open and fully operational.

The numismatic markets have demonstrated incredible resiliency amid this global crisis. With many shows cancelled and auctions moved to the internet, the certification services offered by NGC and PMG have become even more essential. Learn more > Learn more > Learn more >

4/1/2020

Developing…

In a press conference on April 1, Governor Ron DeSantis of Florida said that he would be issuing a statewide “stay-at-home” mandate effective Thursday night at midnight. The Executive Order is expected to be signed later this afternoon.

Based on the information currently available, NGC and PMG expect their Sarasota, Florida, USA headquarters to be open tomorrow, April 2. Once the Executive Order has been signed, NGC and PMG will analyze and provide an update on their operations.

3/18/2020

01/04/2020

Developing…

In a press conference on April 1, Governor Ron DeSantis of Florida said that he would be issuing a statewide “stay-at-home” mandate effective Thursday night at midnight. The Executive Order is expected to be signed later this afternoon.

Based on the information currently available, NGC and PMG expect their Sarasota, Florida, USA headquarters to be open tomorrow, April 2. Once the Executive Order has been signed, NGC and PMG will analyze and provide an update on their operations.

4/1/2020

Developing…

In a press conference on April 1, Governor Ron DeSantis of Florida said that he would be issuing a statewide “stay-at-home” mandate effective Thursday night at midnight. The Executive Order is expected to be signed later this afternoon.

Based on the information currently available, NGC and PMG expect their Sarasota, Florida, USA headquarters to be open tomorrow, April 2. Once the Executive Order has been signed, NGC and PMG will analyze and provide an update on their operations.

3/18/2020

4/1/2020

Developing…

In a press conference on April 1, Governor Ron DeSantis of Florida said that he would be issuing a statewide “stay-at-home” mandate effective Thursday night at midnight. The Executive Order is expected to be signed later this afternoon.

Based on the information currently available, NGC and PMG expect their Sarasota, Florida, USA headquarters to be open tomorrow, April 2. Once the Executive Order has been signed, NGC and PMG will analyze and provide an update on their operations.

3/18/2020

4/1/2020

Developing…

In a press conference on April 1, Governor Ron DeSantis of Florida said that he would be issuing a statewide “stay-at-home” mandate effective Thursday night at midnight. The Executive Order is expected to be signed later this afternoon.

Based on the information currently available, NGC and PMG expect their Sarasota, Florida, USA headquarters to be open tomorrow, April 2. Once the Executive Order has been signed, NGC and PMG will analyze and provide an update on their operations.

3/18/2020

4/1/2020

Developing…

In a press conference on April 1, Governor Ron DeSantis of Florida said that he would be issuing a statewide “stay-at-home” mandate effective Thursday night at midnight. The Executive Order is expected to be signed later this afternoon.

Based on the information currently available, NGC and PMG expect their Sarasota, Florida, USA headquarters to be open tomorrow, April 2. Once the Executive Order has been signed, NGC and PMG will analyze and provide an update on their operations.

3/18/2020

25/03/2020

NGC UK has reduced its office hours due to the government’s recent directives to slow the spread of the coronavirus (COVID-19). The fastest way to reach us is to send an email to Service@NGCcoin.uk.

NGC UK continues to accept and return submissions through the mail, and submissions continue to be sent to and from CCG headquarters in Sarasota, Florida, USA on a regular basis. CCG headquarters is operating at full capacity.

18/03/2020

The coronavirus COVID-19 has already had a dramatic impact on the coin and paper money hobbies. Shows around the world have been cancelled, and virtually every dealer has already seen their business affected.

During this unprecedented situation, our thoughts are with our incredible global community of coin and paper money collectors and dealers. The coin and paper money markets are remarkably resilient and they will bounce back, as they always have when faced with challenges.

Now and in the future, NGC and PMG are here to help. All of our global offices remain open at full capacity, but with enhanced cleaning and safety procedures.

NGC and PMG have a large presence in China, and our comprehensive response to COVID-19 allowed our Shanghai and Hong Kong offices to remain fully operational for the last five weeks. We have implemented the same procedures at our other locations and continue to operate at full capacity.

For those of you who are at home, you can pass the time by expanding your numismatic knowledge at NGCcoin.comNGCcoin.ukNGCcoin.deNGCcoin.inNGCcoin.krNGCcoin.twNGCcoin.hk and PMGnotes.comPMGnotes.ukPMGnotes.dePMGnotes.inPMGnotes.hkPMGnotes.twPMGnotes.kr. All of NGC and PMG’s online educational resources are available for free.

Most importantly, please stay safe and remember — we will get through this, together.

Best wishes,
NGC and PMG

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