berlineagle Posted September 29, 2020 Share Posted September 29, 2020 I have a submission in grading and the submission tracking seems to be down. Do you think this will be up and running soon? Link to post Share on other sites
Administrator LISA B Posted September 30, 2020 Administrator Share Posted September 30, 2020 Hello Berlineagle, It is working now. Link to post Share on other sites
Morpheus1967 Posted October 2, 2020 Share Posted October 2, 2020 Down again. Link to post Share on other sites
Administrator LISA B Posted October 2, 2020 Administrator Share Posted October 2, 2020 Thank you! We are looking into this now. Lisa Link to post Share on other sites
Administrator LISA B Posted October 2, 2020 Administrator Share Posted October 2, 2020 Hi, Should be working now. Link to post Share on other sites
Morpheus1967 Posted October 2, 2020 Share Posted October 2, 2020 Thanks Lisa. Another quick question. I know you guys are about 2 weeks behind opening mail. Does that include Fed Ex? Link to post Share on other sites
Administrator LISA B Posted October 2, 2020 Administrator Share Posted October 2, 2020 Hi Morpheus1967, We do try to prioritize Fed-X packages. Thank you, Lisa Link to post Share on other sites
Morpheus1967 Posted October 5, 2020 Share Posted October 5, 2020 On 10/2/2020 at 2:36 PM, LISA B said: Hi Morpheus1967, We do try to prioritize Fed-X packages. Thank you, Lisa I have a Fedex package that was delivered on 9/24 that is still not in the system. This was a label supplied by NGC for a reholder due to mechanical error. Link to post Share on other sites
berlineagle Posted October 5, 2020 Author Share Posted October 5, 2020 Now that my submission has been graded and shipped, how often is the census updated? Link to post Share on other sites
