naabh4 Posted September 9, 2020 Share Posted September 9, 2020 Hi, My submissions are now at NGC for close to 8 weeks. I’ve sent two emails last week and one this week asking for estimated finalizing / shipping dates, but no one responded to the emails. Not sure why the usually responsive customer support team has been so unresponsive this time around. Link to post Share on other sites
Administrator LISA B Posted September 15, 2020 Administrator Share Posted September 15, 2020 Hello, Thank you. I apologize for the delay in response. I do see that your order did ship to you on the 9th. Thank you, Lisa Link to post Share on other sites
