Problems reaching customer service
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4 posts in this topic

I tried calling, several times over many days, different times of the day, the main number, 800-642-2646.  The message said the best way to contact is to email, which is the message also stated on this website.  I did wait on the phone until the voice message stopped and it attempted to transfer to a person, but no one picked up on any of the times I tried calling.

I sent a message through the NGC website's contact page on 5/7/20, and again on 5/8/20, no response.

I sent an email to on 5/11/20, no response.

How can I get in contact with anyone at NGC?


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