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Mobile App problems

Started by EXNXER,

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EXNXER

EXNXER

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Posted

Having problems with the new mobile NGC app.  I downloaded it to my Apple IPhone 5s running version 10.2 as well as my Apple I pad mimi running the same OS.  The login page is distorted, particularly the login button, and it does not allow me to put a checkmark in the 'remember me' box.  I can't login at all.

 

Follow-up: answered my own question. Was able to resolve the issues above by reducing the font size in "settings".   

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Matt G

Matt G

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  • Administrator
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Thank you for your question as well as your edited response. As this is new software we are happy to hear of any troubleshooting techniques you may have used to improve your experience.

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