LISA B

Dear Invitation2Hades, Thank you. It appears that we just didn't image the coins for the website. Thank you, Lisa

Dear JamieF, Thank you. Put in PF and if it is wrong we will make the change for you. Thank you, Lisa

Dear ac78217, Thank you for your question. Since you are a member of Certified Collectables Group, you are entitled to submit coins, comics, and paper money with that one account. Thank you, Lisa

Dear Jeg Jegeren, Thank you for your question. This should be submitted as a World Coin. Thank you, Lisa

Dear 1917, Thank you. Gold Tier runs about 5-7 business days, Economy runs about 21-25 business days and that is why one is ahead of the other. Typically checks are deposited within the week of the orders being received. Thank you, Lisa

Thank you Jack2012, You can upgrade your membership at any time. The $150 will go towards your grading fees. The Premium Membership will only give you the $150 grading credit. The Elite Membership will give you the $150 grading credit plus a 10% discount off of the grading fees. Bulk submission will need to be 100 of the same type of coin and the 10% will not be applied to Bulk submissions. The 10% discount will be issued to submissions after you upgrade. It will not be applied to any orders that you might have in house already. Thank you, Lisa

Hello drewspuppet, Modern, coins dated 1955 to present, valued $2000 or less per coin. Economy, coins dated prior to 1955 valued $300 or less per coin. Early Bird/Standard, any type of coin or date valued $3000 or less per coin. Hope that helped, Thank you Lisa

Thank you Revenant. If you are sending a coin in for a re-holder, it will automatically come scratch resistant at the $12 per coin price for the regular size holder. If you are requesting scratch resistant for raw coins, in the regular size holder, there will be an additional $5 per coin fee added for that service. I hope this is clear. Thank you, Lisa

Hello jamesfc, Thank you. I've looked into this and it is not unusual for packages to take 5 to 7 business days from FL to TN. Give it a few more days, I'm sure that you will be getting this soon. Thank you, Lisa

Dear Chaysons, Thank you. Generally it is up to the graders discretion as to how to position the coin. You can request to have it positioned a certain way, but, we cannot guarantee that request. We will do our best to accommodate your request. Thank you, Lisa

Sorry, didn't mean to attach it 3 times. Lisa

Dear Iceman, Thank you. The cost to reholder will be $12 per coin plus return shipping, insurance and handling as long as the coins are valued $10,000 or less per coin. We do not offer bulk pricing for re-holders. Thank you, Lisa

Dear Winger322, Please email me the certification number for this piece. Thank you, Lisa

Dear Callinectes, Altered color is a coin that has been treated in some way that changes it' color and general appearance cannot be graded numerically and is eligible for Details Grading only. Most color alterations are performed through the application of chemicals, filler or heat. In order for coins to be eligible for rotated die, it must be rotated more than 15%. It must be substantial. Thank you, Lisa

Dear Callinectes, Thank you. Can you provide us with an image? Thank you, Lisa

Hi jgrinz, I've checked with our graders and this is something that we would not be able to to for you. Thank you, Lisa

Hello, Thank you. Why are you questioning it's authenticity? Thank you, Lisa

Thank you davidar, The reason is that our token graders will enter the descriptions for the coins, Thank you, Lisa

You can send it in for reholder. On the paperwork you need to write "PRONG CORE" so that we know to put it in that core instead. Thank you, Lisa

Dear Mr. Hills, Thank you. No, NCS/NGC cannot make any type of determination without having the coin in hand. Thank you, Lisa

Hello, USPS is holding packages that are going out of the Country. Thank you

Hello, Due to the COVID-19, the USPS is holding shipments at this time. I do not know how long this will be held. Thank you, Lisa

The chinese panda that you have in a blister pack will not receive in the description. The only time we do that is for bulk submission into our Shanghai office. As for the Apollo 11 coin it would be really helpful if you could provide us with the cert number so that we can see what core it was put in. Then we can let you know if that is the only core available for the specific coin that he has.

Hello, Please email Jim at, Jmcclure@ngccoin.com