I don't understand how this company can get away with charging such a high buyers premium as well as a sizeable sellers premium. From my understanding of those that have bought through their auctions, they generally have to wait in some cases up to 45 days to even receive the item they won and paid for. That would be just one area of observed inattentive customer service indicative of a company that has become so bloated with overhead and a boat load of dead weight.
There is another auction firm that is not even remotely close to being bloated and at this time, the primary principal running that company has ALWAYS been extremely attentive to the customer, has (in my direct experience) never been condescending when discussing collection to be consigned or been anything but fair in their buyer and seller premiums.
I stated that I would justify my earlier claim of the company in question being arrogant and with that I will relate the experience of a fellow forum member who contacted the company to enquire about selling some coins through the auction house. He had detailed how he was met with arrogance and condescension as his collection was "not worthy" and a waste of time for the company to even consider dealing with.
As much as I would have liked to purchase a number of items I am tracking I do not think I will ever get beyond the above mentioned considerations when it comes down to making the actual bid. Granted the auction house in question (and they are not the only ones charging exorbitant fees) might attract some very nice examples but there are various other auction houses that offer PQ examples as well - at a much more reasonable fee structure.
With that; I think I will just have to leave the coin collecting to the "sophisticated". Will I miss out on some coins that are well within my reach that I would really be proud to add to my collection - yes, I am sure I will. But as is said many times before - "there will always be another coin that you will find equal to or better than the coin you might have to miss out on", due to a matter of principal.
Sadly I will not compromise my principles to pay excessive buyers premiums and will just sit it out and let some other chump pay those ridiculous fees.
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