Willyo9 Posted July 31, 2019 Share Posted July 31, 2019 I see that my submission was delivered by the PO on July 29, the cut-off date for the Canadian coin from the Pride of Two Nations commemorative set. However, my submission does not yet show up in my submission status. I hope that the arrival date rather than the date NGC gets around to entering my submission determines whether it qualifies as ER. What is the policy here? Link to comment Share on other sites More sharing options...
Administrator LISA B Posted July 31, 2019 Administrator Share Posted July 31, 2019 Hello, Thank you. As long as the order was delivered and signed for before the cut off date you will receive the Early Releases designation. Thank you, Lisa Link to comment Share on other sites More sharing options...
Willyo9 Posted July 31, 2019 Author Share Posted July 31, 2019 5 hours ago, LISA B said: Hello, Thank you. As long as the order was delivered and signed for before the cut off date you will receive the Early Releases designation. Thank you, Lisa Lisa, My submission (2836541) was just listed in my account, and although I have USPS tracking showing it was delivered to your agent on 7/29, my submission status says it was received today, 7/31. Are you sure they will still give me the ER label? Thanks, Bill Maddocks Link to comment Share on other sites More sharing options...
Administrator LISA B Posted July 31, 2019 Administrator Share Posted July 31, 2019 Hi Mr. Maddocks, Shouldn't be an issue as we are only opening mail that was delivered to us on the 29th. All is good. Lisa Link to comment Share on other sites More sharing options...
Willyo9 Posted August 1, 2019 Author Share Posted August 1, 2019 Ok, thanks again. Bill Link to comment Share on other sites More sharing options...
Willyo9 Posted August 17, 2019 Author Share Posted August 17, 2019 Lisa, My coins all received the ER label, so thanks for your help. Another question - I send most of my material for economy grading with a maximum coin value of $300. What happens if a coin gets a grade that puts in a value tier higher than $300? For example, I may think a coin grades MS64, valued at $275, but it is NGC graded at MS65 which catalogs $1200? Best, Bill Maddocks Link to comment Share on other sites More sharing options...
Administrator LISA B Posted August 19, 2019 Administrator Share Posted August 19, 2019 Hi Bill, If we feel that the coin was undervalued, we would bump the coin to the next appropriate grading tier and charge accordingly. Thank you, Lisa Link to comment Share on other sites More sharing options...
Steinshouer Posted August 19, 2019 Share Posted August 19, 2019 Is there a way to add the "early release" label if we didnt know to ask for it, payment inst a concern and FYI the coin was recd last week and still in the ER process dates? Edward Link to comment Share on other sites More sharing options...
Administrator LISA B Posted August 19, 2019 Administrator Share Posted August 19, 2019 Hi, Which invoice number? Link to comment Share on other sites More sharing options...
Steinshouer Posted August 19, 2019 Share Posted August 19, 2019 18 minutes ago, LISA B said: Hi, Which invoice number? 4745924 Link to comment Share on other sites More sharing options...
Administrator LISA B Posted August 20, 2019 Administrator Share Posted August 20, 2019 Hi, I will put the request in for you. It is being encapsulated now so no promises but I'll do what I can. Thank you, Lisa Link to comment Share on other sites More sharing options...
Administrator LISA B Posted August 20, 2019 Administrator Share Posted August 20, 2019 Hello, I have sent you an email regarding your request. Thank you, Lisa Link to comment Share on other sites More sharing options...
Steinshouer Posted August 20, 2019 Share Posted August 20, 2019 4 hours ago, LISA B said: Hello, I have sent you an email regarding your request. Thank you, Lisa Thanks for all you did to help me on this. Great customer service Edward Link to comment Share on other sites More sharing options...
