NGC Label Spelling Mistake

[BillyToronto]

Is the word “nymph” spelled wrong on my label?

Do I have any recourse?

Thanks in advance,

 

Billy

 

[Matt G]

Thank you for your post. I apologize for this error. We would like to have this corrected and shipped back to you free of charge. Please email me directly and I will provide directions on how to have this taken care of. Thank you

 

mgens@ngccoin.com

[Matt G]

Hello,

 

It looks like you emailed the wrong address as you did not include "coin." My email address is below

 

mgens@ngccoin.com

[BillyToronto]

Thanks Matt,

saw that after I posted,

hence trying to delete my post,

sent you a new email this morning

 

Billy

[BillyToronto]

Hi Matt,

sent you a couple of emails,

no response.

 

Billy

[Matt G]

Can you please provide the email address you sent them to or a screen shot? I answer my emails within 24 hours. 

[BillyToronto]

Here’s the last one.

 

Billy

[Just Bob]

Take the "s" off of "coins" in the email address.

Try again. Third time has to be a charm.