Is NGC on Holidays?
0

8 posts in this topic

Hi

My invoice stuck in "Quality Control" since a couple of weeks. Upon investigating through the online contact form, I was told that I have to wait as per NGC turnaround times which is also passed since last four "Business" Days. Since Monday, I am trying to contact on email with same query and no one even bothers to send response. What's going on? Can anyone guide me who should I contact and why there is no response.

 

Regards

Share this post


Link to post
Share on other sites

Call their customer service number. 

 

And yes, I'm not sure where you are located, but I'm certain NGC has been on holiday for the past couple of days. It was Independence Day in America yesterday. 

Share this post


Link to post
Share on other sites
thebeav   

I've had coins stuck in quality control for weeks until I contacted them. It almost looks like some things get forgotten at times.

Share this post


Link to post
Share on other sites
Zebo   

If they have to research the coin or it is the first one of its kind being graded, it may take longer. I had one delayed while they contacted the British Royal Mint for information on a new issue.

Share this post


Link to post
Share on other sites
thebeav   
11 hours ago, Zebo said:

If they have to research the coin or it is the first one of its kind being graded, it may take longer. I had one delayed while they contacted the British Royal Mint for information on a new issue.

That's understandable, certainly. A coin that needed more information however would not be in 'quality control'.....

Share this post


Link to post
Share on other sites
Zebo   
9 hours ago, thebeav said:

That's understandable, certainly. A coin that needed more information however would not be in 'quality control'.....

That's true - I forgot it was in QC. 

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
0