dena

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About dena

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    administrator
  1. More recognition and better prizes make this year’s NGC Registry awards even more exciting. Ensure your set is at its best by 10 a.m. EST on Dec. 1 to be automatically considered for awards. Winners will be announced Jan. 5, 2018. Click here for full details. Obscured sets will not be considered for awards. If an owner of an obscured set wishes to compete for awards and have the rank of their set displayed, they must change their set from obscured to public by October 1, 2017.
  2. The NGC Boards will be down for maintenance on Thursday 8/17 starting at 9am EST. This outage should not last more than 30 minutes. Our apologies for any inconvenience.
  3. The NGC website will be down for maintenance on Monday 7/31 starting at 9am EST. The outage will last approximately one hour. We apologize for any inconvenience.
  4. Sending coin in for grading

    Users with an Associate membership or higher may send coins in for grading regardless of how they think they will grade. It is your choice though I would recommend seeking advice about the coin if you are not sure if it would grade at all. If you choose to post a photo here, the community can provide their opinions. There are many experienced individuals on this board.
  5. The NGC chat boards will be down for maintenance on Monday 7/24 starting at 9am EST. The outage will last approximately 30 minutes. We apologize for any inconvenience. After the scheduled maintenance you will notice a change in the page header. Visit https://www.pmgnotes.com/boards/ for a preview of how the new header will look.
  6. There's a 25MB limit on file size. There is no limit on the image dimensions that a user can upload. However, images with large dimensions will be scaled down to a maximum of 1250x1250.
  7. Collection Manager does not allow for a set in one entry. Each coin in a set must be entered individually.
  8. Mr.Ron

    The cost to have a coin certified depends on the value of the coin and the turnaround time you select. Please click the following link for a list of the NGC Services and Fees: NGC Services and Fees Or, instead you may contact customer service at 1.800.NGC.COIN and a representative can help you.
  9. check grading

    Please contact NGC customer service at 1.800.NGC.COIN A representative will be able to help you. In the meantime, I will look into why the results of your submission are not displaying.
  10. Friday, August 4, 20178:00 am to 9:30 amANA World's Fair of Money - Meeting Room # 502Colorado Convention Center - Denver, COYou and a guest are invited to breakfast with PMG Grading Finalizer Chad Hawk and other members of our team. This invitation-only breakfast gives you the opportunity to have your questions answered and talk to PMG and other numismatists about the hobby.Please email dena@collectiblesgroup.com to reserve your seats today!
  11. Who would do this?!

    Thank you for giving us the opportunity to correct these mistakes.
  12. Who would do this?!

    My apologies for this error. We are looking into how this could have happened. In the meantime, please feel free to return these coins to us for correction at no cost to you. If you have any questions please contact NGC customer service at 1.800.NGC.COIN and reference this post. We look forward to rectifying this situation.
  13. The NGC Registry ranks sets first according to the set's score. If two or more sets have the same score, the NGC Registry will break the tie by ranking the sets based on the percentage of NGC-certified coins in the set. If two or more sets have the same score and the same percentage of NGC-certified coins, then the tie will be broken based on the percentage of coins with with images. If two or more sets have the same score, same percentage of NGC-certified coins and the same percentage of coins with images, then the tie will be broken based on the percentage of coins with descriptions. To summarize, ranking is achieved by considering the following, in order: 1. Set Score 2. Percentage of NGC-certified coins 3. Percentage of coins with images 4. Percentage of coins with descriptions If all of the above items are equal between sets, then sets will be sorted by the date the rank was achieved (first to achieve it will appear higher), but they will have the same rank number beside their set.
  14. At this time, dealers must maintain two separate sets of login credentials. They may use their dealer number and password to check on submisssion details and use their Collectors Society login credentials for the chat boards. Having a single sign-on for dealers is complex as many dealers will have multiple employee logins to manage. We plan to address this issue in a future release.
  15. Submission tracking problem

    Thank you for contacting us. Unfortunately our server was not responding for a bit. You should be able to track your submissions now. My apologies for any inconvenience. Please let us know if you need any further assistance.