KDG710

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  1. MarkFeld Yes I have contacted NGC and they had no clue. They didn't even know this was happening. When I called and told them that Jones name was coming up not Mercanti they fixed it on the phone right then, they removed Jones name still no Mercanti, when I called back they had no answer why the info doesn't come up, basically gave me the run around with no fix in sight? If somebody from NGC reads this Please fix this. Thanks Kevin
  2. Hi I wanted to know why ( Really my insurance agent) when I enter the cert# of my coins in control manager it only comes up as a 20xx Silver eagle etc Not that it is hand signed by John Mercanti but will show if signed by Jones?? Also the price guide is giving you the price for standard brown label not the 1 of 1000 or Signed label or a FDOI or whatever special labels we are paying for? You (NGC) enter all the data when you print the label so why doesn't it show up in the data base? It makes it hard to justify to your insurance Co. or yourself that the coin cost $200 and price guide shows a value of only $99, or that it has a special hand signed label when your inventory says it's not explain that one to the boss! Yes the bottom line is the eye appear of the coin But we have all these custom labels that we pay for PLEASE enter it into the database. That way when I buy new coins I know what I really have and what I need plus I could just update my sets and e-mail a copy to my insurance co. and have something in Black and White showing my complete inventory. Please consider adding this info for me/us the info is already there we just need access , it would make collecting and tracking our coins MUCH easier, Thank You Kevin
  3. Hi I wanted to know why ( Really my insurance agent) when I enter the cert# of my coins in control manager it only comes up as a 20xx Silver eagle etc Not that it is hand signed by John Mercanti but will show if signed by Jones?? Also the price guide is giving you the price for standard brown label not the 1 of 1000 or Signed label or a FDOI or whatever special labels we are paying for? You (NGC) enter all the data when you print the label so why doesn't it show up in the data base? It makes it hard to justify to your insurance Co. or yourself that the coin cost $200 and price guide shows a value of only $99, or that it is has a special hand signed label when your inventory says it's not explain that one to the boss! Yes the bottom line is the eye appear of the coin But we have all these custom labels that we pay for PLEASE enter it into the database. That way when I buy new coins I know what I really have and what I need plus I could just update my sets and e-mail a copy to my insurance co. and have something in Black and White showing my complete inventory. Please consider adding this info for me/us the info is already there we just need access , it would make collecting and tracking our coins MUCH easier, Thank You Kevin
  4. KDG710

    pcgs

    This is a big mistake! Are we collecting coins or holders? Now we have the label scam, it's no longer the coin but the SPECIAL labels and the holder that control the price. (Soon Mickey Mouse will be signing labels) To make things worse we pay top dollar for these special labels and they aren't even reflected in the collection manager, I have many John Mercanti signed labels but when entering the cert# they come up as any other coin and the price of the standard brown labels. ie 1994 P PF70 UC Mercanti signed label with a price guide of $1500! 2016 W PF 70UC Mercanti FDOI enter cert# comes up as 2016 W PF70UCFDOI with a price of $95! I couldn't buy these coins for that price anywhere Pre-sales were $129, now you can't find one to buy under $189 if at all This makes it very hard to justify why I'm buying these SPECIAL holders when it always shows me I'm losing money, buy a coin for $895 only to have NGC tell me it's only worth $375. You sell the labels and grade the coins PLEASE update your database to reflect the proper labeling and pricing. Thanks