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Sometimes you hate the game and especially the player…

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Revenant

Entry posted by Revenant ·

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I’m always amazed by the games some people try to play in conducting business, even the ones that, at least on paper, you shouldn’t need to worry about because they have 100% positive feedback with scores in the thousands…

Find an auction for something you like, check it out, see it has free shipping with nary a word anywhere about shipping insurance or anything else.

You bid, win the item and, within minutes, the seller sends an invoice for it. Now, if you’re like me and you pay through eBay’s system and pay quickly you might pay for the item before you even see the invoice. But I’m a paranoid sort of soul, and, when I see that an invoice is sent, I check it out. What do you suppose I found?

“I can not be responsible for items that are not insured. If the item is not insured the buyer will be responsible. I will combine auctions to save on shipping.”

And, wouldn’t you know it, the invoice just says free shipping and has no option for adding shipping insurance.

Some might just pay and not worry about it. Some, as I said, might pay before they even see that, if they see it at all. But I’m not really the kind to let something like that go unremarked. So, I bring it up with the seller. The response I get back:

“Insurance is not available from me. However, I do send these parcels signature required which works very well.”

Ah, well, isn’t that lovely? No – I’m wrong. It’s the other thing – complete BS.

Sure, signature confirmation usually avoids problems but what if it doesn’t? You’re apparently still saying I’m on the hook for it and you won’t be responsible unless I buy insurance that you’re not even actually offering. Lovely. Except the next message follows a few minutes later saying that I can pay $7 for the insurance if I want it, which happens to be right at 2.5% of the price the auction ended for.

Fortunately, I think, for the seller, I won the auction at a price I was really happy with, and this happens to be something I really want, so $7 is not something I’m willing to raise a stink over and have it risk derailing things. I also happen to be a very risk averse person. So I just paid the $7. I’m just not at all thrilled by this kind of “gotcha” nonsense, trying to sneak things by and absolve yourself of responsibility for basic things like order fulfillment.

I finally have the coin in hand today after some nonsense with the post office. I'm at a point where I find it impossible to trust the people at that branch with anything really important - which is sad considering I didn't have that problem when I lived in a place that was basically a ghetto.

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Six Mile Rick

Insurance with shipping protects the seller as well as giving the buyer peace of mind.

The seller has the receipt to get the refund if package is lost --- not the buyer.

I have shipped 3 packages this month to buyers ( free shipping and insurance )  The cost per package was $49, $52, and $22.

I would rather pay the cost of insurance instead of losing  full value of the sold items if they get lost in shipping !! :)

Edited by Six Mile Rick
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Mike Hopkins

I sent in a matte proof 1909 bfn ngc sent it back to me as a fake coin the resin it was perfect coin and that can't be two years later had it looked at and it's a real matte proof that will grade pr69 you thank NGC will say sorry we degrade it free no they will not even that all the scratches match up I all most gave it a way and I have two more that they said the same thang about so are they real to and what about my other coins I got grade I will by a member of ngc because it hard to sell a upgraded coin and it cost to much to get a second grade the matte proof what is it worth 100 thousand 2hundred thousand I don't kn O but I need the money 

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Revenant
On ‎12‎/‎19‎/‎2018 at 2:23 AM, Six Mile Rick said:

Insurance with shipping protects the seller as well as giving the buyer peace of mind.

As much as anything, I find that it gives the Post Office a reason to actually look for it if goes missing. I've seen the typical response when something isn't insured and it's mostly just a shrug. They can't be bothered to care about what happened to it at that point. Sometimes they barely care when it is insured.

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Texan's Coins

I was going add that the seller can't possibly be responsible for the inefficiency of the poat office.  Once the seller hands it over, both parties hope the post office gets it there safely.

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Six Mile Rick
42 minutes ago, Texan's Coins said:

I was going add that the seller can't possibly be responsible for the inefficiency of the poat office.  Once the seller hands it over, both parties hope the post office gets it there safely.

 Coins paid for and not received should be refunded!!

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coinsbygary
2 hours ago, Six Mile Rick said:

 Coins paid for and not received should be refunded!!

I agree, a coin paid for but not received by the buyer should be refunded. Postage is the responsibility of the seller regardless who loses the coin in transit. This is why insurance primarily protects the seller and signature on delivery ensures that the buyer received the purchase. If I send a coin worth $100 to a seller without buying insurance and it gets lost, the $100 is on me. At the very minimum a seller should require delivery notification. This is also a major reason that when I sell my coins through e-bay that I consign my coins to an e-bay seller who operates a store. Yes he makes money from me, but I don't have to deal with the headache either. Not having headaches has value to me that I am willing to pay to avoid. For coins in my collection valued less than $100 I sell those myself.  

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Jade Collection
On 12/19/2018 at 12:47 AM, Mike Hopkins said:

I sent in a matte proof 1909 bfn ngc sent it back to me as a fake coin the resin it was perfect coin and that can't be two years later had it looked at and it's a real matte proof that will grade pr69 you thank NGC will say sorry we degrade it free no they will not even that all the scratches match up I all most gave it a way and I have two more that they said the same thang about so are they real to and what about my other coins I got grade I will by a member of ngc because it hard to sell a upgraded coin and it cost to much to get a second grade the matte proof what is it worth 100 thousand 2hundred thousand I don't kn O but I need the money 

LOL PR69 1909 proof? SUUUUURE.  Please stop this fake bs nonsense.

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Fiddlehead
On 12/28/2018 at 9:18 AM, Six Mile Rick said:

 Coins paid for and not received should be refunded!!

My understanding, and experience has been that items that cannot be proved to have been delivered after a reasonable amount of time will be refunded by the seller and if they don't pay, Ebay will pay the buyer and get the money from the seller the hard way.  Sellers need to use insurance.  I certainly do when I sell anything worth enough to worry about.

DUK

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Revenant
4 hours ago, Fiddlehead said:

My understanding, and experience has been that items that cannot be proved to have been delivered after a reasonable amount of time will be refunded by the seller and if they don't pay, Ebay will pay the buyer and get the money from the seller the hard way.  Sellers need to use insurance.  I certainly do when I sell anything worth enough to worry about.

DUK

Fortunately I've never had to go down the road of getting eBay / PayPal involved yet. Hopefully it stays that way.

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